4.1 Subject to your compliance with these Terms and the applicable Order Form, Bureau grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Platform, Services, including associated APIs and SDKs, solely for your internal business purposes and during the term of the relevant Order Form, where applicable. If applicable, you may install and use the SDKs and software within your network environment. Use of the Services is subject to the usage limits specified in the relevant Order Form, registration process, or administrative interface. You agree to adhere to these limits or pay for any excess usage. You acknowledge that no rights are granted to You other than those expressly set out in this Agreement.
4.2 You acknowledge and agree that registration or account creation does not guarantee access to all Services. Any such access shall be subject to Bureau’s sole discretion and internal policies, and may require You to submit additional information or complete further verification. Bureau may, at its sole discretion, provide limited Free API calls solely for evaluation or testing purposes or credits, without any obligation to continue or expand such access.
5.1 You shall use the Platform and Services solely for Your internal business purposes in compliance with these Terms and the applicable Order Form. You shall not use the Platform or Services for any purpose that is illegal, unlawful, or otherwise prohibited by these Terms or any applicable law.
5.2. You shall not, and shall not permit Your users or any third party to, directly or indirectly: (i) use the Platform or Services in violation of any applicable laws or regulations, including but not limited to laws relating to privacy, data protection, anti-money laundering, and fraud prevention; (ii) access or use the Platform or Services for unlawful, unethical, abusive, or exploitative purposes, including profiling, discrimination, harassment, or targeting individuals based on protected characteristics (such as gender, race, religion, or sexual orientation); (iii) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, reverse engineer, decompile, disassemble, create derivative work from, or otherwise attempt to derive the source code or underlying structure of any part of the Platform or the Services; (iv) bypass, disable, or interfere with security-related features or access controls of the Services or Platform; (v) use any elements or functionalities of the Services to create a program or a set of programs similar or identical to the Services or any part of
thereof; (vi) transmit, distribute, or introduce any malicious software, code, or content (including viruses, worms, or spyware) into the Platform or Services or any connected system; (vii) sell, resell, rent, lease, sublicense, share, transfer or otherwise make the Services or any data received through
the Services available to any unauthorized third party; (viii) interfere with or disrupt the integrity or performance of the Services, Platform or any third-party data or systems contained therein; (ix) alter, remove or obscure any proprietary notices or legends contained on or in the Platform or Services, (x) misrepresent Your identity, authorization, or the origin of any data requests made through the Platform; (xi) use the Platform for generating or disseminating fraudulent, deceptive, or inaccurate information, including for phishing, spoofing, or fake profiles; (xii) use automated tools (such as bots or scripts) to access or interact with the Platform in a manner that violates usage limits or disrupts normal operations (xiii) use the Platform or Services for unlawful, obscene, offensive or fraudulent content or activity.
5.3. Bureau reserves the right to monitor and audit Your use of the Services and the Platform to ensure compliance with these Terms and applicable laws. Bureau may suspend or terminate Your access to the services if it reasonably believes you are in breach of these Terms.
6.1. Unless otherwise agreed in an Order Form, fees will be invoiced every month. All invoiced fees will be paid as set forth in the relevant Order Form, without deduction or set-off. All fees are non-cancelable and non-refundable. Unless otherwise provided in an Order Form, all fees (i) are due and payable within fifteen (15) days from the date of the invoice, (ii) shall be paid in the currency set forth in the Order Form, (c) are non-refundable. If You wish to dispute an invoice, then You must do so within seven (7) days from the date of the invoice along with supporting evidence. Any failure to dispute an invoice within the above timeline will be deemed accepted by You and shall be due and payable in full. Delayed payments are subject to a late payment fee of 1.5% per month. You will be charged for any additional services not specified in the Order Form or beyond your current usage, in accordance with Bureau’s standard pricing policy. Without prejudice to other rights and remedies available under applicable laws, failure to make timely payment of fees shall
constitute a material breach of these Terms and entitle Bureau to suspend or terminate access to the services.
6.2 In the event You exceed the usage limits specified in the Order Form, then You will be charged overage fees based on Bureau’s then standard rates. Overage charges shall be invoiced in the next billing cycle or immediately upon reaching the threshold, as determined by Bureau.
6.3 If the Services are offered on a prepaid basis, You must purchase credits in advance to access and use such Services. All credits are exclusive of applicable taxes and must be used within twelve (12) months from the date of purchase, after which any unused credits will automatically expire. Credits are non-cancelable and non-refundable. Order Form may not be applicable for such pre-paid purchases. Credits will be deducted based on the value of the Service accessed. If Your available credits are insufficient to cover the cost of a requested Service, You will be required to purchase additional credits before such Service can be accessed or used. Bureau may, at its discretion, require You to purchase a minimum number of credits to access or continue using certain Services
6.4 Bureau may update, add, or discontinue features or versions of its Services (including APIs/SDKs) and revise pricing at its discretion, with reasonable prior notice via the Platform or email, where applicable. Continued use of the Services following such change constitutes acceptance of the new pricing or modification. Bureau also reserves the right to begin charging fees for features previously offered at no cost, upon reasonable notice. Further, unless otherwise agreed in an Order Form, fees for the Services shall be subject to an annual increase of ten percent (10%) year-on-year, effective on each anniversary of the Order Form start date.
6.5 All fees are exclusive of applicable taxes, including but not limited to Goods and Services Tax (GST), sales tax, VAT, withholding taxes, or other statutory levies. You shall be solely responsible for payment of such applicable taxes. Bureau shall charge and collect all applicable taxes in accordance with applicable laws and reflect them in the invoice. Statutory changes to applicable taxes during the subsistence of these Terms shall be borne by You
6.6 In the event You are required under applicable laws to withhold any tax at source, You shall do so in compliance with applicable law and shall promptly, but not later than ninety (90) days provide Bureau with a valid certificate of tax deduction to enable Bureau to claim tax credit. Where permitted by law, Bureau may gross up the amount to ensure receipt of full payment.
6.7 You shall be solely responsible for entering and updating Your correct tax registration number and address on the Platform and Order Form prior to invoice generation. Bureau shall not be responsible for any denial of input tax credit, tax mismatches, or liabilities arising from incorrect, delayed, or incomplete information furnished by You. Invoices shall be generated based on the details provided by You and cannot be modified retrospectively. You agree to indemnify and hold Bureau harmless from and against any such liabilities, fines or penalties.
7.1 Each party represents and warrants to the other that (i) it has the full power to enter into this agreement and that this agreement constitutes a legal, valid and binding obligation of the party, enforceable against it; (ii) this agreement does not contravene, violate or conflict with any other agreement of the party with any third party; and (iii) it will perform its obligations under this agreement in accordance with laws applicable to it.
7.2 You represent and warrant that: (i) prior to using the Services, you have obtained all necessary and valid consents, permissions, and authorisations from your end-users, data subjects, and customers to collect, process, store, and disclose their data (including personal data) to Bureau, its affiliates, and third-party service providers, in compliance with applicable laws; (ii) You have appropriate user permissions to provide services via Bureau; (iii) You shall not to create or derive any intellectual property—including software, code, or AI models—based on the Services, Platform, APIs, or SDKs nor engage in any act that may affect Bureau’s ownership of its intellectual property rights.
7.3 You agree to use the platform and its content at your own risk. Bureau is not responsible for viruses, data loss, or system issues that result from such use, nor for problems outside its control, including failures by third-party providers. You further agree that Bureau may monitor communications for operational or compliance reasons. The Platform will not be considered unavailable due to: (i) actions by You or Your users, (ii) Your equipment or network problems, or (iii) software or hardware issues with Bureau or its providers.
7.4 EXCEPT FOR THE WARRANTIES EXPRESSLY SET OUT IN THIS AGREEMENT AND TO THE MAXIMUM EXTENT POSSIBLE UNDER LAW, BUREAU DISCLAIMS ALL OTHER STATUTORY OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, OR ACCURACY OF INFORMATIONAL CONTENT. BUREAU DOES NOT WARRANT THAT THE PLATFORM OR SERVICES WILL BE ERROR FREE OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE
8.1 Bureau will maintain and implement technical and organizational measures and applicable policies and procedures in its performance under this Agreement.
8.2 You shall be solely responsible for using and availing the requisite software development tools, integrated development environments, network environments and other development and integration aids necessary for connecting to, accessing and/or interfacing and/or compatibility with the Services, and shall also be responsible for procuring appropriate rights and licenses from third parties, where applicable, for such implementation or integration of third party software, tools, platforms, or any other systems for which an express grant of right or license is required under the applicable laws or otherwise, at its own cost.
8.2 You shall be solely responsible for using and availing the requisite software development tools, integrated development environments, network environments and other development and integration aids necessary for connecting to, accessing and/or interfacing and/or compatibility with the Services, and shall also be responsible for procuring appropriate rights and licenses from third parties, where applicable, for such implementation or integration of third party software, tools, platforms, or any other systems for which an express grant of right or license is required under the applicable laws or otherwise, at its own cost.
8.3 You shall ensure that Your systems, infrastructure, and applications are compatible with Bureau API and meet the minimum technical requirements prescribed by Bureau in the Service documentation or applicable Order Form. Bureau shall not be liable for any issues arising out of incomplete, incorrect, or incompatible integration of Bureau API by You.
8.4 If any integration or implementation adjustments are made by You, You agree to work with Bureau’s technical team to thoroughly test and validate these changes prior to deployment in the live or production environment. You acknowledge and agree that You shall be solely responsible for any changes made by You to Your own systems, architecture, connectivity, or the configuration of API signals, which impact the operation, accuracy, or performance of the Services. Bureau shall not be liable for any issues, failures, inaccuracies, or disruptions in the Services arising from or related to such changes made by You.
8.5 You acknowledge and agree that the Services provided by Bureau are of a complex and technical nature, and rely on various third-party systems, databases, service providers, and data sources for their functioning and accuracy. You acknowledge and agree that certain elements of the Services are dependent on the availability, performance, and accuracy of third-party data and infrastructure. Accordingly, You agree that Bureau shall not be responsible or liable for any delays, inaccuracies, failures, or interruptions in the Services caused by or attributable to any act, omission, or failure of any third party. Bureau shall only be liable for those issues that are solely and directly attributable to its own actions or omissions.
9.1 Bureau may schedule periodic maintenance for its Services and/or the Platform, during which time the Services may be unavailable. Bureau shall provide reasonable advance notice to You of any planned maintenance. Any requests made or issues raised by You in relation to such downtime shall not be considered as a failure by Bureau to perform hereunder. Bureau will not be liable for any damages or Service disruptions arising from maintenance or downtime, provided such downtime is communicated.
9.2 You acknowledge and agree that any acts, omissions, configurations, or operational decisions by You including but not limited to unnotified or significant increases in traffic volumes, usage surges, or other changes that impact the performance or stability of the Services and/or the Platform, shall not be deemed a failure, deficiency, or breach of the Services by Bureau.
9.3 You are solely responsible for monitoring and managing Your usage levels and shall provide reasonable prior notice to Bureau of any anticipated spikes or material changes in usage that may affect the performance of the Services and/or the Platform.
10.1 Each party shall comply with all applicable laws, regulations, guidelines, including but not limited to those concerning data protection, anti-money laundering, know-your-customer (KYC) obligations, fraud prevention, digital communications, etc. Neither party shall, directly or indirectly, offer, give, solicit, or receive anything of value to improperly influence any act or decision related to Services or to obtain any unfair business advantage.
10.2 Each party shall maintain complete and accurate records relating to the Services, including transaction logs, user consents, and such other documentation as may be required under applicable laws or reasonably requested by Bureau, for a minimum period of 5 (five) years from the termination or expiration of this agreement or such other period as required by law.
10.3 Upon reasonable notice, and subject to applicable confidentiality obligations, You agree to provide Bureau, its auditors, its regulators, and any governmental or law enforcement authority with access to records, systems, information, documents and personnel, solely to the extent necessary to: (a) verify Your compliance with these Terms; (b) investigate any suspected fraud, misuse, overuse of the Services, or data breach; or (c) comply with any applicable law or respond to any order or request from a governmental, judicial, or regulatory authority with jurisdiction
11.1 Upon reasonable notice, and subject to applicable confidentiality obligations, You agree to provide Bureau, its auditors, its regulators, and any governmental or law enforcement authority with access to records, systems, information, documents and personnel, solely to the extent necessary to: (a) verify Your compliance with these Terms; (b) investigate any suspected fraud, misuse, overuse of the Services, or data breach; or (c) comply with any applicable law or respond to any order or request from a governmental, judicial, or regulatory authority with jurisdiction
11.2 Each party retains all rights, title, and interest in its respective trade names, trademarks, service marks, logos, domain names, and other brand identifiers (“Marks”). You grant Bureau a limited, non-exclusive, royalty-free, worldwide right to use Your name and Marks solely for identifying You as a client, including in Bureau’s marketing materials, website, presentations, and customer lists.
11.3 You grant Bureau a worldwide, non-exclusive, royalty-free, perpetual, sublicensable license to use any data, content, or materials You or Your users provide (“Your Materials”) for the purposes of providing, maintaining, improving, and supporting the Services, and for compliance, analytics, and lawful business purposes. You represent that You have all necessary rights and consents to provide Your Materials. Suggestions or feedback You provide may be freely used by Bureau to improve its offerings, without obligation or attribution. You confirm that such feedback is provided without any warranties.
11.4 Bureau may collect and use de-identified or anonymised data, aggregated data, including transaction logs, derived from Your use of the Services or generated through the Services (“Usage Data”) for internal analytics, product development, and other lawful purposes, provided it does not identify You or any individual. You acknowledge and agree that Bureau retains all right and title in and to such Usage Data.
12.1 “Confidential Information” means any non-public information, data, or materials related to a party’s business, products, services, or software, disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”), whether directly or through affiliates or third parties, and whether marked confidential or should reasonably be considered confidential by its nature. This includes (i) all Your Materials as Your Confidential Information, (ii) Bureau’s Services, Platform, Usage Data, products, performance data, technical and pricing information as Bureau’s Confidential Information, and (iii) the terms of this Agreement (but not its existence) as Confidential Information of both parties. Confidential Information does not include information that is: (a) already known to the Receiving Party without restriction, (b) publicly available through no fault of the Receiving Party, (c) lawfully received from a third party without breach, or (d) independently developed or created without use of the Disclosing Party’s Confidential Information.
12.2 The Receiving Party will: (i) use Confidential Information of the Disclosing Party only to perform under or exercise rights granted by this Agreement, (ii) protect Confidential Information of the Disclosing Party with at least the same care used for its own confidential information (no less than reasonable care), and disclose Confidential Information received it only to its affiliates, employees, and agents who need to know and are bound by confidentiality obligations no less protective than as set forth in these Terms. The Receiving Party remains liable for any non-compliance of such persons.
12.3 Either party may disclose Confidential Information of the other party if required by law or regulation, with prior notice to the Disclosing Party (to the extent permitted by law) and reasonable efforts to limit disclosure and maintain confidentiality. Each party agrees to reasonably cooperate with the Disclosing Party in limiting the disclosure and ensuring confidential handling of the Confidential Information.
12.4 Bureau will collect, use, and protect Your data in accordance with its Privacy Policy. All personal and confidential information will be handled with appropriate safeguards and disclosed only as necessary to provide the Services, with Your consent, or as required by law. Bureau’s personnel and any authorized third parties are bound by strict confidentiality obligations. By using the Services, You consent to Bureau’s data practices, and if You do not agree, then, except as required by applicable laws, Your sole remedy is to discontinue use of the Services.
13.1 TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, NEITHER PARTY, INCLUDING ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SHALL BE LIABLE TO THE OTHER FOR ANY INJURY, LOSS, CLAIM, ACCIDENT, DELAY, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, ANTICIPATED SAVINGS OR BUSINESS INTERRUPTION), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS.
13.2 IN NO EVENT WILL BUREAU’S AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS, INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE THE SERVICES AND/OR THE PLATFORM, EXCEED THE FEES PAID BY YOU TO BUREAU UNDER THE RELEVANT ORDER FORM TO WHICH THE LIABILITY RELATES IN THE THREE (3) MONTH PERIOD PRIOR TO THE EVENT FIRST GIVING RISE TO THE LIABILITY..
13.3 Bureau’s liability shall be proportionately reduced to the extent that such liability is caused by or attributable to You, Your access to or use of the Platform or the Services in breach of these Terms, or acts or omissions of third-party systems or providers engaged by You.
14.1 You agree to indemnify, defend, and hold Bureau, and its directors, officers, employees, and representatives, harmless from and against any and all claims, liabilities, demands, actions, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: (i) Your use of the Platform or Services in violation of Clauses 4 and 5 of these Terms; (ii) Your breach or alleged breach of applicable laws and confidentiality obligations; (iii) Your Materials to the extent infringe upon a third party’s proprietary rights; or (iv) any dispute between You and any third party in connection with Your use of the Platform or Services. The indemnification obligations under this Clause shall survive the termination of these Terms and/or Your use of the Platform or Services.
15.1 You acknowledge and agree that certain Services or features made available on the Platform may be subject to additional or supplemental terms and conditions, as updated from time to time, (“Supplemental Terms”), which may be provided by Bureau from time to time. Your access to or use of any such specific Service or feature shall be subject to Your agreement to the applicable Supplemental Terms, which may be made available on the Platform, linked by hyperlink, or otherwise presented for acceptance at the time of access or onboarding for the supplemental Service or feature. In the event of any conflict between these Terms and the Supplemental Terms, the Supplemental Terms shall prevail with respect to the applicable Service. You may be required to complete additional forms and provide further information or documentation in order to register for or access a specific Service. You hereby consent to Bureau using and storing any data or information You provide (i) during the initial sign-up or registration process, and (ii) during the onboarding process for any specific Service, for the purposes of facilitating registration, verification, re-verification, or pre-filling onboarding forms. Bureau reserves the right, in its sole discretion, to approve, reject, or conditionally permit access to any specific Service based on its internal verification procedures and risk assessments. Your access to any specific Service shall be subject to the successful completion of such onboarding and verification, as determined by Bureau.
16.1 The Platform and Services may contain links to or facilitate access to third-party websites, content, products, services, or resources (“Third-Party Resources”) that are not owned or controlled by Bureau. Such links are provided solely for Your convenience and do not constitute an endorsement, sponsorship, or recommendation by Bureau of any Third-Party Resources. Accordingly, Bureau does not make any representations or warranties with respect to the availability, accuracy, reliability, or completeness of any Third-Party Resources, and expressly disclaims all liability arising from or relating to the Your access to or use of such resources.
16.2 You further acknowledge and agree that Bureau shall not be responsible for the terms of use, privacy policies, or practices of any Third-Party Resources, and that access to or use of such resources is entirely at Your own risk. Any interaction between You and a third party, including any commercial or contractual arrangement entered into via or as a result of such interaction, is solely between You and such third party.
17.1 These Terms shall remain effective as long as You use or access the Platform and/or the Services. The term of each Order Form shall be for the duration as set forth therein. Except as set forth in these Terms, an Order Form is (i) non-cancelable by You, and (ii) non-refundable. Bureau may, without liability, terminate any Order Form for convenience by providing thirty (30) days notice.
17.2 Either party may terminate an Order Form: (i) if the other party materially breaches any provision of these Terms or of the Order Form and the breach remains uncured 30 days after being provided with a reasonably detailed notice of the breach; or (ii) effective immediately, if the other party ceases to do business, or otherwise terminates its business operations without a successor; or if the other party becomes insolvent or seeks protection under any bankruptcy, receivership, trust deed, creditors arrangement, composition or comparable proceeding, or if any such proceeding is filed against it and not dismissed within 90 days.
17.3 Notwithstanding anything to the contrary, Bureau may, at its sole discretion and without liability, immediately suspend or terminate Your access to or use of the Platform or the Services (in whole or in part), revoke Access Credentials, or withhold any Service delivery in the following circumstances: (i) You breach Clause 4 or 5 of these Terms or any applicable laws or regulations; (ii) Bureau reasonably suspects the Services and/or the Platform are being used in connection with unlawful, fraudulent, or deceptive activities; (iii) in law or compliance obligations or is directed or advised by any regulatory, governmental, law enforcement, or judicial authority to suspend or terminate the Services.
17.4 Upon suspension or termination, You shall cease all use of the Services and the Platform. Outstanding payments by You shall become due and payable immediately upon termination or expiration of the relevant Order Form or access to the Services. Termination shall not relieve You of any accrued obligations, including payment of any fees, indemnities, maintaining confidentiality, or compliance with post-termination provisions. Bureau shall not be liable for any loss, damages, or claims arising out of such suspension or termination, and reserves the right to delete any account or data after termination in accordance with its data retention policy.
18.1 Neither party shall be liable for any failure or delay in performance of its obligations under these Terms if such failure or delay arises from any cause beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemic or pandemic, war, terrorism, labor disputes, civil disturbances, failure of internet or telecommunications infrastructure, acts of government, or any other similar event beyond the reasonable control of a party (“Force Majeure Event”). During the continuation of any Force Majeure Event, a party’s obligations under these Terms shall be suspended for the duration of such event. Notwithstanding anything set forth in this Clause, a Force Majeure Event shall not be deemed to apply to Your payment obligations. It is expressly understood and agreed that for the purpose of provision of Services and accessibility of the Platform, “cause beyond its reasonable control” shall include any break-down, non-availability/partial availability of data or any technical errors in the third party data source or other dysfunctionality of or, where the underlying data has not been updated or if there is a slow-down in real time updates or updates are unavailable, erroneously updated or partially available, in any third party or governmental authority’s records, where such data is sourced from any websites hosted by any third party or governmental authority, or any other statutory authority or ministry, non-retrievability of such data in the stipulated time frame due to the servers of such website(s) being down and/or slow (due to increase in traffic or for any other reason); or in the event, the website is shut down/dysfunctional or for any other reason whatsoever, which may in any way prevent, restrict or interfere with or otherwise adversely affect, the provision of the Services by Bureau as required herein.
19.1 Bureau may assign or transfer its rights and obligations under these Terms, in whole or in part, to its affiliates or in connection with any merger, acquisition, reorganization, or sale of all or substantially all of its assets, without prior notice to or consent from You. You shall not assign or transfer any of its rights or obligations under these Terms without the prior written consent of Bureau, and any attempted assignment in violation of this provision shall be null and void.
19.2 No failure or delay by a party in exercising any right, power, or remedy under these Terms shall operate as a waiver of that or any other right, power, or remedy. Any waiver must be in writing and signed by an authorized representative of Bureau. A waiver of any provision shall not be deemed a waiver of any other provision or a continuing waiver of the same provision in the future.
19.3 In the event any dispute or differences arises in connection with the interpretation, implementation or purported termination of these Terms, the parties shall attempt, in the first instance, to resolve such dispute through friendly consultations. If such dispute is not resolved within thirty (30) days thereafter or such longer period as the parties agree to in writing, then any Party may refer the dispute for resolution in accordance with the provisions of Clause 19.4.
19.4 Your agreement under these Terms is based on Your address and is with the Bureau entity as set forth in the table below. These Terms shall be governed by and interpreted and construed in accordance with the applicable law as set out in the table below, and any claims arising out of or in connection with these Terms will be subject to the exclusive jurisdiction based on Your address, or address of the entity You represent.
19.5 The Terms, along with the relevant Order Form, Privacy Policy and Supplemental Terms, constitutes the entire agreement between the parties with respect to the Platform, Services, support Services and professional services, if any, outlined in an Order Form. The Order Form and these Terms prevail over any pre-printed terms or other conflicting or additional terms of any purchase order, ordering document, acknowledgement, click through agreement or terms, or confirmation or other document issued or made available by You, even if signed and returned or otherwise accepted. Except as expressly provided in these Terms, an Order Form may be amended, or any term or condition of it waived, only in writing executed by both parties. Unless otherwise specifically set out in these Terms, in the event of a conflict between the Terms and (i) any Supplemental Terms, the Supplemental Terms will govern, and (ii) any Order Form, the Terms will prevail unless expressly superseded in the Order Form. To the maximum extent possible, the Order Form and the Terms shall be read harmoniously
19.6 Should any term of this Terms or the Order Form be declared invalid, void or unenforceable by any court of competent jurisdiction, that provision will be modified, limited or eliminated to the minimum extent necessary to effectuate the original intent and such declaration will have no effect on the remaining terms of the Terms or Order Form, as applicable,, which will continue in full force and effect
19.7 The parties are independent contractors, and no partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties is hereby created. There are no third party beneficiaries to the agreement between the parties.
19.8 All communications and notices to be made or given pursuant to these Terms, Order Form or the agreement must be in English. Bureau may provide any notice to You by sending an email to the email address identified in an Order Form. You are responsible for updating its information with Bureau, including providing Bureau with an up-to-date e-mail address for the provision of notices hereunder. You shall provide notice to Bureau by sending an email to legal.admin@bureau.id.
20.1 If You have any feedback, queries or concerns, please contact us: support@bureau.id