Learn how Native Tongue increased order volumes on the website manifolds using superfast Blaze Checkout and comprehensive RTO intelligence, propelling GMV by 21% and reducing checkout time by a whopping 70%.

How can e-commerce merchants walk the thin line between fraud prevention and customer satisfaction? It’s actually quite simple. By having proper fraud risk mitigation measures in place and investing in the right e-commerce fraud prevention solutions, it is possible to make a big difference in customer safety and conversions.

The predominant use of online banking has made neobanks lucrative targets for fraudsters looking to take over accounts and siphon off funds. Unlike traditional banks, neobanks run the risk of increasing customer churn, by applying more checks and frictions. Hence, they need a solution that verifies identities in the background and pulls up data in real-time.

Bureau, frictionless identity verification and fraud protection platform, emerged from stealth with a $12 million Series A round led by Quona Capital with participation from Commerce Ventures, Okta Ventures as well as strategic angels Mark Britto, EVP Chief Product Officer at Paypal, and Bobby Mehta, Retd. President and CEO of Transunion. Bureau had raised a seed round of $4.2m in August 2020 from XYZ Ventures, Blume Ventures, Village Global, EMVC and Sweat Equity Ventures, who have invested in the Series A round as well.

Bullet, Jupiter's BNPL app, wanted customers to enjoy a speedy experience by providing an instant line of credit. Unfortunately, sophisticated scammers took advantage of the convenient and simplified experience. Bullet needed a risk assessment solution to identify such scammers and block them from using abusing the system. Here's how Bureau helped them.

As lucrative commissions attract more agents to the rapidly growing insurance industry, fraud cases have also risen. A common form of insurance fraud is when agents game the system and open insurance policies for fictitious beneficiaries. But what if there's a way to use a risk intelligence system to identify bogus applicants and assess them? It's now possible to identify such fraudsters with Bureau.

Changing customer behavior and needs have led to rapid digital transformations where customer experience and convenience have emerged as critical differentiators of a world-class digital transaction experience. To deliver an exceptional customer experience, the onboarding process needs to be as seamless and simple as possible. With Bureau Onboard, it is easy to swiftly onboard users while managing fraud prevention and security.

A major private insurance company with a strong legacy was struggling with a wave of fake customer applications. To provide a fast, seamless and secure customer experience, the insurer required a fraud prevention solution that verifies customer identities ideally in real time. Within a week of integrating Bureau Onboard, the insurer noticed accurate, actionable results.

The right KYC experience is an essential part of your customer’s onboarding journey and can make or break your business. Most businesses don’t pay much attention to adopting stringent identity verification processes unless something goes wrong.